Tag: Change

Analogue Aging in a Digital World

Moving requires vast amounts of bureaucratic interaction – something to be avoided in the best of times, and my age keeps reminding me that this is perhaps not the best of times for such activities.  I can testify to the fact that getting anything done – from making a medical appointment to changing addresses – is harder than it used to be.  It is almost impossible to get a live person on the telephone; the days of hitting 0 for help are gone.  And if your needs or problems require anything but a “yes or no” answer, you are out of luck.  We have moved completely from an analogue to a digital world.  And now we are moving to AI, which is predicated on the on/off, yes/no assumptions of a digital world.

Before we talk about AI, think about the differences between an analogue and digital world.  Think about analogue as a wave, keeping all its nuances; digital is a series of pictures on that wave taking snapshots of what is happening so that you end up with a series of on and off points, or 0110110101.   Computers (and therefore AI) want everything to be digital.  They do not want to hear your story about why you need to have special bloodwork done before you see a doctor or why you can’t wait fourteen months to see a dermatologist.  They don’t want to know that you have already been on hold for an hour, only to find out you are in the wrong department and maybe need more help than just being returned to the main menu.  Life is not a multiple-choice test; there is no way to so neatly describe my needs and problems.  I wish there were, but I am old enough to know that life is never such.

Yet, we are being forced to deal with things as though it were.  Here is a minor example.  AAA (American Automobile Association) is divided into regions, each with its own administrative offices and billing (as far as I can tell).  I moved from one region to another.  After hours on the phone with no button to push for the exact action that I wanted to take, I finally scored with a live being.  She took all the information and said I would be getting a confirming email with a temporary card I could print out.  Much thanks on my part, only to find out that the email never came, and the Massachusetts AAA’s digital portal never heard of me.  I finally decided it would be easier to let my original membership expire and start from scratch.  That’s fine for AAA, but not for doctors, dentists, pharmacies and the entire structure that supports my old bones.  There is no starting from scratch as my prescriptions are running out, my bones are due for their semi-annual injection, and there is a funny spot on my ankle.  Digital systems do not want to know these things.  It is even true of travel; we still use old-fashioned paper maps that show you the whole region – towns, lakes, context.  GPS just wants to give you directions, one digital step at a time.

I suspect that the mechanisms which are being implemented facilitate the full expansion of AI.  The database must be prepared.  We must all be numerically defined and labeled; our problems must fit within a set of algorithms and an array of specific multiple choices.  The answers must be exact and quantifiable.  Old age is not like that.  Life is not like that.  And, if AI is incompatible with life, I know which one is winning.

So much for an old lady whining about the problems of moving.  I am getting through it, but it is teaching me lessons.  I was used to my old shower and kitchen and route to the grocery store.  I am learning new ways, but I am doing it in an analogue way.  Although I do not use GPS, I am even learning new routes, even shortcuts, and starting to remember names (of streets and people).  It is a gradual and imprecise process.  It is up and down – wave-like.  Definitely analogue.

I admit that some things adapt to being digital – date of birth (but not how old you feel), Medicare number (but not how your body is feeling), phone number (but not the explanation of how your husband does not use text so please leave a voice message instead), and so it goes.  We all might like our lives to be tidily swept up into categories, but it is not so.

And while I am at it, let me complain a little about the health care systems (or lack of such) in this country.  One realizes it while trying to transfer medical records – some offices will only take fax transmissions (really), while other offices will only send digital files (really).  No matter how many consent forms you submit to get files sent, the form will be lost.  Apparently, there is no slot in the digital program for them.  So, you will sign more forms.  Pharmacies will transfer some prescriptions, but not all.   A major healthcare system in our new area has no slots with primary care doctors, and other medical offices are booking into the new year.  I am not helpless; But it is hard.

Elizabeth Bishop wrote a delicious and ironic poem called “One Art.”  In many ways it is about aging; here are a couple of stanzas:

Lose something every day. Accept the fluster                                                                 of lost door keys, the hour badly spent.                                                                        The art of losing isn’t hard to master.

Then practice losing farther, losing faster:                                                                places, and names, and where it was you meant                                                             to travel. None of these will bring disaster.

All of us know about this kind of losing.  We lose things, we forget things, things change.  Moving is loss.  I will persevere.  New systems will digitize me, schedule my lab tests, order my pills and AAA card – eventually.  But, in the meantime, it feels like a disaster, and I do not think that the predicted danger of AI is far away.  We are already being manipulated by machines that give us no choice.  And every time we maneuver through phone trees looking for the right digital responses, we lose something.  We lose the space between the analogue waves of our existence, we lose the subtle differences in our lives, we lose our ability to communicate with other human beings, and I resent it.  And we old folks remember when it was otherwise.

Heraclitus, Change, and an Elegy for Netflix DVDs

There was an article in the Opinion section of last week’s Sunday New York Times entitled, “Stop Resisting Change.”  Presumably, the author used the imperative tense to try to shake his readers loose from their attachments to things, rituals, schedules – you name it.  The essay was written by Brad Stulberg, who appears to be some kind of “performance coach” and wants to tell us that change is a “force for growth.” He reminds us that, even 2,500 years ago, Heraclitus knew you can’t step into the same river twice.  Stulberg asserts that “adopting an allostatic outlook acknowledges that the goal of mature adulthood is not to avoid, fight or even try to control change, but rather to skillfully engage with it.”  Allostasis/allostatic is apparently a new coinage for our times and posits “a healthy baseline as being a moving target.”  Sounds too much like dodge ball to me.

This is what performance coach Stulberg says in the end:

To thrive in our lifetimes – and not just survive – we need to transform our relationship with change, leaving behind rigidity and resistance in favor of a new nimbleness, a means of viewing more of what life throws at us as something to participate in, rather than fight.  We are always shaping and being shaped by change, often at the very same time.

I’m guessing that, in my case, it might be too late for a “new nimbleness,” but I certainly admit that change is a constant challenge.  Recently our smart TV lost some of its smarts, and I had to figure out how to reboot it and wasted almost an entire day before I decided it was a hopeless endeavor.  Like most baby-boomers, I have spent years of my working life learning new computer systems, trying to figure out the best way to use email or social media, and remembering that my cell phone needs to be charged.  I have been forced to change, but I am not convinced it has done good things for me.

Lately, I have been wondering whether society would be better served if we didn’t assume that change is good and that we should learn to “cope” with it.  Isn’t “coping” how we ended up with climate chaos and mechanical voices on the doctor’s phone line?  With children who hold conversations with one eye on their cell phones? Perhaps continued “nimbleness” is a mistake.  Perhaps a little resistance is in order.  Perhaps a lot of resistance is overdue.  Maybe we should just enjoy sitting by Heraclitus’s river and feel no need to wade into it.

I am particularly thinking about change today because I am mourning the passing of the Netflix DVD program at the end of this month.  For many years, we have spent many Saturday nights with a DVD movie, espresso, and dessert.  And yes, I have learned to stream movies over the past year, but there was something about that red envelope arriving in the mail and waiting on the counter to be inserted into a simple machine for Saturday night watching.  Once in while the disc was defective, but we never missed our movie because I didn’t know how to work the technology.  On the envelope was useful information – who was in the movie, how long it was, and whether it was too sexy for 17-year-olds.  It was, as far as I was concerned, a perfect technology.  When I went out to get the Sunday Times in the morning, I put the disc in the mail and waited until Thursday or Friday to discover what from our wish list would arrive for the next weekend.  Such are the simple date nights of seventy-somethings.

Plus, Netflix had a good selection of old movies including our favorite Powell and Pressburger productions and the silly 1950’s comedies that have picked up our spirits at the end of some hard weeks.  Our generation has seen the demise of tube televisions, rotor antennas, VCR’s, 8 tracks, cassettes, Walkmans, and I fear, eventually our CD’s and DVD’s.  In our lifetime, we learned to type on mechanical typewriters, then electric typewriters, then word processors.  We have learned to make our own travel reservations online and print our own boarding passes.  And those are only minor examples.  Make your own list of how you did things in the 50s or 60s.  Reflect on how life has changed, the new technology you had to learn in order to cope with that change, the continual upending of the patterns of daily life. I know I sound like the old lady that I am, but old people are supposed to have garnered a little wisdom over time.  My learnings include this:  some technology and related change was for the good, no doubt – but none of it was unalloyed good, and we should keep that foremost in our minds as AI creeps up on us.  How do we even know that so much change is good for us?  This assumption that constant adaptation is a good thing seems to be a social experiment on a grand scale (without a control group), and we are the white rats being encouraged to keep up with the program.  (Now I sound and feel like a grumpy old lady.)

It often seems that it is only when I finally learn to adequately use the new technology that it disappears.  I am sure we will not be the only ones who will be desolate at the end of the month when our last movie arrives.  The good news is that, rather than destroying their inventory, Netflix will empty its warehouses by sending multiple DVDs to their subscribers.  I hope they include our favorites.  And I hope someone keeps making DVD players.

To think about ways to resist change, you might try my story, “Nothing New.”

Metamorphoses, Reason and Another of Life’s Paradoxes

“My intention is to tell of bodies changed to different forms; the gods, who made the changes, will help me–or I hope so–with a poem that runs from the world’s beginning to our own days.” Ovid, Metamorphoses

While my stories are generally realistic (at least they are about the kinds of things which occur in my reality), I have also written many tales of wondrous changes – young men turning into dogs, old ladies into songbirds, middle-aged women into foxes. I have been inspired by Ovid’s Metamorphoses and impelled by the need for profound metaphors when words themselves don’t seem comprehensive enough. Most of what is below was written as a tentative introduction to a never-completed collection of those stories, and yet it seems to have a lot to do with old age and so here it is.

We know that life is change; we see it all around us. Yet, we value permanency, dream about the forever after. Marriage promises that we will always love each other. Children mean that there will always be someone there for us, someone to remember us. We go to the doctor to preserve our bodies and to the dentist so that we can keep our teeth. We celebrate great birthdays, long tenures at jobs, endurance in marriages. Individually, we want to remain the same and we want the people in our life to be unchanged. Our fairy tales end with life happily ever after and our doxologies with world without end. But, of course, life is not like that, and our beliefs and desires for constancy set up a basic paradox which is the cause of much anxiety.

Intellectually, of course, we know that things change. After Darwin and Lyell, we know that transformations happen on such large and slow scales that we can’t even notice them. (Global warming may be speeding such transformations up to the point of getting our attention.) But we also know from our own observations that people grow up, have children, age, suffer tragedies, cope or fail to cope, suffer good fortune or bad, age, and die. Yet, we choose to worship the illusive stability rather than the pervasive change. In our culture we have very few metaphors for the benefits of change; it is good to be as solid and stable as a rock, but it is not usually a compliment to be a chameleon or a shape-changer. And woe to the politician who admits to changing his mind – flip-flopper comes to mind. Would we really want to live a life where we never change our mind? (Think of your first spouse.) Perhaps the wise have always known that sometimes only change can save us.

Ovid, of course, knew. He was at the end of an era which internalized myths wherein physical metamorphoses were used to demonstrate the power – for good and bad – of change. His tales are full of transformation, starting from the changes that formed the earth and ending with the alterations in his own world and contemplations of the changes that death will make in his own body. He puts the most direct sermon on the subject of change, however, in the mouth of Pythagoras, the ancient Greek philosopher of music, vegetarianism, and reincarnation, who admonishes us:

                                                    Remember this:
The heavens and all below them, earth and her creatures,
All change, and we, part of creation, also
Must suffer change.

Ovid relates tales of change, and while they may begin as stories of psychological or spiritual change, they end as stories of physical change. The intangible becomes manifest. He believed that to truly understand the change that happens to another person, we readers need a material phenomenon. Why? Again, perhaps we need such a transformation because we are programmed to look for, to hope for, to believe in permanence. It takes powerful evidence to remind us that stability is an illusion. Perhaps the fantastic is necessary for us to comprehend that reality is a constantly metamorphosing world around us. And sometimes it takes a fantastic view of the world to make us take a fresh assessment of normality.  (Think of Gulliver’s Travels.) It is a paradox.

While comprehension of such extraordinary changes requires use of the fantastic, the fantastic requires metaphors.  By the beginning of the eighteenth century, the “enlightened” western world lost one set of metaphors, but soon replaced them with new ones. The void must be filled. Metaphors of progress replaced those of redemption. (Think the Wall Street bull vs. the sacrificial lamb.) We tend to think we are in the Age of Reason; reason would figure everything out and solve our problems. But maybe that hasn’t worked out so well. We might remember that even Milton calls the imagination (fancy in 17th century language) the most important faculty serving reason:

But know that in the soul
Are many lesser faculties that serve
Reason as chief, among these fancy next
Her office holds.

This is something that even the ancient Greeks knew, but we seem to have forgotten.

This week’s story is “What Crime Is There in Error?” Other stories in my Metamorphoses series available on this site include “Every Winged Bird According to Its Kind,” “Gift to the Widows,” and “Fable About a Soccer Mom.” Let your fancy roam and then see if it can bring anything back for your reason.

Metamorphoses

We know that life is change; we see it all around us. Yet, we value permanency, dream about lasting bliss. We celebrate significant birthdays, long tenures at jobs, endurance in marriages.   Individually, we want to remain the same and we want the people in our life to be stable and unaltered. Our fairy tales end with life happily ever after and our doxologies envision a world without end. But, of course, life is not like that, and our beliefs and desires for constancy set up a basic paradox that is the cause of much anxiety. And this may be particularly true regarding the changes of aging.

Intellectually, of course, we know that things change. After Darwin and Lyell, we learned transformation happens on a large and slow scale to the world around us.  (Although global warming may be speeding things up.) We know from our own observations that babies grow up, have children,  suffer successes and tragedies, cope or fail to cope,  and age. Yet, we choose to worship the illusive stability rather than the pervasive change. In our culture we have very few metaphors for the benefits of change; it is good to be as solid and stable as a rock, but it is not usually a compliment to be a chameleon or a shape-changer. And woe to the politician who admits to changing his mind! But – if we haven’t learned the lesson in earlier years – aging teaches us change in inevitable.

Ovid, of course, knew. He was at the end of an era which internalized myths in which physical metamorphoses were used to demonstrate the power – for good and bad – of change.   His tales (Metamorphoses) are full of transformation, starting from the changes that formed the earth, moving through the conversion of people to trees, birds, deer, and ending with alterations in his own world, including contemplations of the changes death will make on his own body. Ovid puts the most direct sermon on the subject of change, however, in the mouth of Pythagoras, the ancient Greek philosopher of music, vegetarianism, and reincarnation who admonishes us (and note the word suffer in the last line):

                                                Remember this:
The heavens and all below them, earth and her creatures,
All change, and we, part of creation, also
Must suffer change.

            Ovid’s Metamorphoses are tales of change; while they may signify psychological or spiritual change, they are mostly stories of physical change. The intangible becomes manifest. Perhaps to understand change, we need a material phenomenon. Perhaps it takes powerful evidence to remind us that stability is an illusion. The fantastic is necessary for us to comprehend that reality is a constantly metamorphosing world around us. It is a paradox.

Ovid’s extraordinary changes also remind us that we cannot live without metaphors. (In another post, I will explore how metaphors for aging have changed over the years.) In the seventeenth century, the western world lost one set of metaphors, but eventually new ones appeared. The void must be filled. There are things that we cannot understand by thinking about them in abstract terms; we need metaphors and the imagination. Milton calls the imagination as the chief faculty serving reason:

But know that in the soul
Are many lesser faculties that serve
Reason as chief; among these fancy next
Her office holds. (Paradise Lost V)

Of course, we must remember that metaphors are simply correspondences, Correspondences that require imagination (fancy). Ovid inspired me to write a number of stories of metamorphoses set in the current era. I have started by posting “Gift to the Widows.” Let your fancy roam and see if it can bring anything back to nourish your reason. And feel free to chortle.